Return Policy
As a small business, we value you and your purchase and are available via email, chat and instagram to help you find your perfect fit, however we understand sometimes, it's just not right....
As of September 1st, 2022 we no longer are offering full refunds. Eligible merchandise can be returned for store credit that can be used in either location or online and never expire.
Exchanges for store credit are available within 15 days of purchase (or receipt of goods for shipped merchandise)
Sale items are FINAL SALE
How to make a return:
- IN STORE:
Bring your return in its original condition to either of our locations during business hours.
- MAIL YOUR RETURN:
Email returns@haleysolar.com within 10 days of purchase to request a return label. Print the label and return in original packaging (if available). Drop in any blue box or hand to a mail carrier to avoid a post office trip.
Shipping fees cannot be returned.
Orders must be received within 10 days of label being issued or items will be denied and deemed final sale.
- RETURNS AFTER 10 DAYS:
Exchanges for store credit are available within 15 days of purchase (or receipt of goods for shipped merchandise)
We're reasonable people. If you have extenuating circumstances and need a return extension, please email returns@haleysolar.com
Damaged items cannot be returned, exchanged, or repaired after 15 days.
Sale items, Hats & Hair Accessories, face masks and beauty products are final sale. We are sorry we cannot make exceptions.
Shipping is not refundable.